Frequently Asked Questions (FAQ) 

To begin, we require your basic personal information, a clear copy of your passport, no payment required. This allows us to create your file and begin the registration process on your behalf. 

Yes. All information you share with us is handled securely and only used for processing your Hajj application. We do not share your details with any third party except the official Saudi Hajj platform. 

Approval times vary depending on the official system’s processing schedule.But Usually with us you get approved faster than others. We monitor your application continuously and notify you immediately when any update is available. 

Once your file is opened, you receive a unique reference number. You can use this number anytime here on our website to request updates or track the progress of your application. 

Once approved, you will pay a small service fee then wait for Saudi official Hajj Packages to be released.Then we contact you to choose your package and pay for it. 

Yes. We assist you with comparing packages, understanding the inclusions, and selecting the option that best meets your needs. We also guide you through the payment and confirmation process. 

Payment is only required after your application is approved and you select your preferred package. All payments are completed securely. 

We work directly with trusted and authorized partners to ensure your application is processed correctly and transparently. Our role is to guide you, prepare your file, monitor your status, and support you through every step. 

Yes. A representative from our team or our partners will be available to provide on-ground assistance throughout your Hajj experience. 

You can contact us anytime. Our team is available to answer your questions, provide updates, and guide you through the entire process.